Terms of Service

Pitch In is operated by David Elliott in Michigan, United States. These terms apply when you create an account or use the product. If you don’t agree with them, don’t use it.

You must be 18 or older to create a household. Someone aged 13 to 17 may be invited into a household by a parent or guardian who has an account, and that adult accepts these terms on their behalf and is responsible for their use of Pitch In. Pitch In is not for anyone under 13. Pitch In is offered in the United States only.

A place for a household to record what it has, what it spends, what goes out regularly, and who does which chores. Most of what’s in it was typed in by someone in your household.

Connecting a bank is optional. On a plan that includes it, an owner or admin may connect a bank through Plaid so that its balances and transactions come in by themselves. By connecting one, you confirm you have the right to share that account with this household. The connection only reads — it can’t move money — and it belongs to the person who made it: it ends if they leave the household, and anyone who runs the household can disconnect it. Your bank login goes to Plaid, not to us; the privacy policy says exactly what comes through. Figures from a bank can be late or wrong; check anything that matters with the bank itself.

It is not financial, tax, investment or legal advice. Budgets and totals are arithmetic on what you entered, nothing more. Decisions you make with them are yours.

Pitch In is new and still being built. Typing your own numbers in is free. Connected is a paid plan, described below. Features may change or disappear, and there is no service level: it may be unavailable, and data you enter could be lost through a fault on our side.

Keep your own record of anything you would miss. This is the honest version of a warranty disclaimer, and it is meant literally.

We may stop offering the product or Connected, with notice to the email address on your account. If we do, you will have a reasonable period to get your data out, and if you’ve paid for time you won’t get, we’ll refund it.

Who pays. Connected is a subscription for a household, not for a person: one subscription covers everyone in it. The household’s owner, or the member whose card pays for it, starts it, changes it and cancels it. Other members can see which plan the household is on.

What it costs. $10 a month or $100 a year, sales tax included, shown at checkout before you pay. Card payments are handled by Stripe. Your card number goes to Stripe, not to us.

It renews automatically. Your subscription renews at the end of each month, or each year, and your card is charged the price at that time, until you cancel. When you first subscribe we email you these renewal terms and how to cancel, and for a yearly plan we email you before it renews.

Cancelling. Cancel at any time from Settings, then Plan & billing, then Manage billing. Nothing else is needed: no email, no call. Cancelling stops the next renewal. Your household keeps Connected through the last day you’ve paid for, and is on Free from the next day. Its bank connections end then, and everything already brought in or typed in stays.

Refunds. We don’t refund part of a month or year. If you pay for a yearly plan and ask within 14 days, we’ll refund it in full.

Switching between monthly and yearly. Do it from Settings, then Plan & billing, then Manage billing. Stripe adjusts the charge for the time left on the current period.

If a payment fails. Stripe tries the card again over the next few days and emails whoever pays. Your household keeps Connected meanwhile. If the payment still fails, the subscription ends, and the household is on Free from the day after its last paid day.

Price changes. If the price changes, we’ll email whoever pays at least 30 days before it applies, starting at your next renewal. You can cancel before then.

Plans we give you. If we’ve given your household a plan without charge, we may end that with 30 days’ notice to its owner.

What your household puts into Pitch In stays yours. You let us store, copy and process it only to run the product for your household, and for nothing else.

• Keep your password to yourself. Anything done from your account is treated as done by you.
• Owners and admins decide how much of the household's money each member can see: all of it, only the accounts shared with them, or none. Chores, the calendar and groceries are shared with everyone. Invite accordingly.
• A household's owner and admins can invite people, change roles, and remove members. The owner can delete the household entirely, which deletes everything in it for everyone.
• You are responsible for the people you invite and for what they do in your household.
• Don't use Pitch In to break the law, to store someone else's financial information without their knowledge, or to attack the service or the people using it.

You can stop using Pitch In at any time. Delete your account yourself from Your account, where it says first which households go with it, or email hello@pitchin.house from the address on the account and we will do it. The privacy policy says exactly what is removed.

If your household pays for Connected, cancel it first. Deleting a household, or the account of its only owner, also cancels its subscription immediately, without a refund for the rest of the period. Records of payments are kept as the law requires, as the privacy policy explains.

We can suspend or close an account that is being used to harm other people or the service. Where it is not an emergency, we will say why first.

Pitch In is provided as-is, without warranties of any kind. To the extent the law allows, David Elliott is not liable for indirect or consequential losses, or for lost data or lost profits.

Our total liability to you is capped at the greater of $100 or what you paid us in the 12 months before the claim. Some states don’t allow parts of this, and where that is true, it doesn’t apply to you.

When these terms change in substance, the version number above changes, and the next time you open Pitch In it tells you so and links you here, before the new version applies. A change to what you pay is also emailed to whoever pays, at least 30 days ahead, as described above. Continuing to use Pitch In after a change is how you accept it. Typo fixes don’t get a version bump.

These terms are governed by the laws of Michigan, United States, without regard to conflict-of-laws rules. There is no arbitration clause and no class-action waiver, which is deliberate at this size.